Alamo Colleges District Instructional Technology Support
Alamo Colleges District Instructional Technology provides faculty, staff, and students responsive and thorough assistance in enterprise-wide instructional technologies. We continually explore new technologies and opportunities for innovation.
24/7/365 Canvas Support is available via the Help button in the Canvas global navigation menu. View the following guides for more information about getting help with Canvas:
Instructional Technology Support
Your local Instructional Technology support center can assist you in the implementation and use of the following tools. Select the link for each tool to view step-by-step guides:
- Canvas learning management system
- BioSig-ID student identification software
- Concourse syllabus content management system
- Mediasite and My Media cloud streaming and video storage
- Respondus content development and academic integrity tools
- SoftChalk content designware
- Turnitin evaluation and plagiarism detection
- Zoom video conferencing
For questions and assistance with textbook software, please visit the Canvas Student Quick Guide or contact your instructor or the publisher for support.
District Instructional Technology Support
|Out-of-Town Students||(866) 493-3947 [Toll Free]|
|For Canvas questions and support requests: [email protected]
For all other instructional technology inquiries: [email protected]
|Website||District Information Technology Services|
When contacting your local Instructional Technology support team, please have the following information readily available for faster processing:
- ACES ID
- 5-digit course CRN or subject/course/section number (ex: MATH-1324-050)
- Name of Canvas assignment, page, or instructional tool you need assistance with
College Instructional Technology Centers
Select a college from the list below to view contact information for your local distance learning and instructional technology support center.
Instructional Design Consultations
Instructors Only: To schedule a consultation with your Alamo Colleges Online (ACOL) Instructional Design partners, please visit the ACOL Instructional Designer Scheduler.