Center for Student Information (CSI)

This help guide repository has been created for the Alamo Colleges District's Center for Student Information (CSI). Most of the published help guides are specific to CSI's processes and procedures.

Applications Team

1. ACES
- 1.1 Change ACES password
2. Admit Type
3. AlamoShare
4. Alamo Bridge
5. Alamo Enroll
6. AlamoTalent
- 6.1 How to Sign Up for Sessions in AlamoTALENT
- 6.2 LinkedIn Learning
- 6.3 Adding External Training in AlamoTalent
7. App Errors
8. App Suspense
9. Banner
- 9.1 Banner Prospect
- 9.2 Duplicate ID Mediation
- 9.3 GJAPCTL and ICGORODM "Syncs"
- 9.4 Terms or Term Codes
- 9.5 Missing Biographical Audit
10. BDM
- 10.1 Retrieving A Document from BDM
- 10.2 Drag & Drop File Into BDM
- 10.3 Saving Certified (Secured) PDF Documents to Adobe PDF
- 10.4 Scanning
11. DC Change or Entry
12. Haven Project
13. Mediasite
- 13.1 Downloading Mediasite Desktop Recorder
- 13.2 Accessing My Mediasite
- 13.3 How to Create Mediasite Profile
- 13.4 Publish To Go: Exporting a Presentation from Mediasite
14. Microsoft
- 14.1 Microsoft Training
- 14.2 Download Office 365 Applications (Faculty & Staff)
- 14.3 Sharing Files & Folders from OneDrive
- 14.4 Skype for Business: Screen Sharing
- 14.5 Word: Productivity/Accessibility Tab
15. Prospect
- 15.1 Banner Prospect
16. Recruitment
17. Rush Admissions
18. SQL
- 18.1 Introduction to SQL
19. Summer Momentum Plan
20. Technology
- 20.1 Accessibility
- 20.2 Secure File Share
- 20.3 Setting up and Accessing your Voicemail
- 20.4 Printing in Chrome
- 20.5 Using Windows Remote Desktop Connection
- 20.6 How To Forward Calls To Another Number
- 20.7 Installing VPN-MFA on your Personal Devices
- 20.8 Softphone
21. Zoom
- 21.1 Overview of Licensed Educational Zoom Account
- 21.2 How to login via SSO
- 21.3 Creating a Zoom Account
- 21.4 How to reset password
- 21.5 How to schedule a meeting
- 21.6 How to join your first meeting
- 21.7 How to start a meeting as a host
- 21.8 How to update personal meeting ID
- 21.9 How to create a personal link
- 21.10 How to record a meeting
- 21.11 View and edit the transcript
- 21.12 How to save chats
- 21.13 How to update personal settings
- 21.14 How to Use Zoom Polls
- 21.15 How to Enable and Customize Waiting Rooms in Zoom
- 21.16 Customizing the Zoom Waiting Room
- 21.17 How to Use Zoom Waiting Rooms
- 21.18 How to Use and Manage Breakout Rooms