2. Astra

• 2.1 Introduction & Access
• 2.2 Using the Scheduling Grid
• 2.3 Associating People with Customers in Astra
• 2.4 Report Subscriptions
• 2.5 Academic Scheduling
• 2.6 Accessing Astra
• 2.7 Using the Scheduling Grid
• 2.8 Meeting Reservation Best Practices
• 2.9 Editing a Scheduled Event

3. AlamoShare

• 3.1 Need help logging into AlamoShare?
• 3.2 Logging into Alamo Share

4. AlamoTalent

• 4.1 How to Sign Up for Sessions in AlamoTALENT
• 4.2 LinkedIn Learning
• 4.3 Adding External Training in AlamoTalent

5. Banner

• 5.1 Terms

6. Mediasite

• 6.1 Downloading Mediasite Desktop Recorder
• 6.2 Accessing My Mediasite
• 6.3 Creating your Mediasite profile
• 6.4 Publish To Go: Exporting a Presentation from Mediasite

7. Microsoft

• 7.1 Microsoft Training
• 7.2 Excel: Macros
• 7.3 Office 365: Getting Started
• 7.4 Office 365: Sharing Files & Folders from OneDrive
• 7.5 Skype for Business: How to Sign In
• 7.6 Skype for Business: Screen Sharing
• 7.7 Word: Productivity/Accessibility Tab

8. Purchasing

9. SQL

• 9.1 Introduction to SQL

10. Technology

• 10.1 Accessibility
• 10.2 Secure File Share
• 10.3 Setting up and Accessing your Voicemail
• 10.4 Printing in Chrome
• 10.5 Using Windows Remote Desktop Connection
• 10.6 How To Call Forward To An External Number
• 10.7 Installing VPN-MFA on your Personal Devices
• 10.8 Softphone

11. Travel

12. Zoom

• 12.1 Web Conferencing Best Practices
• 12.2 Logging into Zoom using the SSO option
• 12.3 Creating a Zoom Account
• 12.4 How to Reset Your Zoom Password
• 12.5 Scheduling a Zoom Meeting
• 12.6 Launching a Zoom Meeting for the First Time
• 12.7 Starting a Zoom Meeting as a Host
• 12.8 Updating Personal Meeting ID
• 12.9 Creating a Personal Link
• 12.10 Recording a Zoom Meeting
• 12.11 Viewing and Editing the Zoom Transcript
• 12.12 Saving Zoom Chats
• 12.13 Updating your Zoom Profile
• 12.14 Zoom Polls
• 12.15 Enabling Waiting Rooms within Zoom
• 12.16 Customizing the Zoom Waiting Room
• 12.17 Using Zoom Waiting Rooms
• 12.18 Breakout Rooms