2. AlamoShare

• 2.1 Need help logging into AlamoShare?
• 2.2 Logging into Alamo Share

3. AlamoTalent

• 3.1 How to Sign Up for Sessions in AlamoTALENT
• 3.2 LinkedIn Learning
• 3.3 Adding External Training in AlamoTalent

4. Banner

• 4.1 Banner Prospect
• 4.2 Duplicate ID Mediation
• 4.3 GJAPCTL and ICGORODM "Syncs"
• 4.4 Terms
• 4.5 Missing Biographical Audit

5. BDM

• 5.1 Retrieving A Document from BDM
• 5.2 Drag & Drop File Into BDM
• 5.3 Saving Certified (Secured) PDF Documents to Adobe PDF
• 5.4 Scanning

6. Change of Primary Institution

7. Clearing House

8. Diplomas

9. Enrollment Verifications

10. Graduation

11. Mediasite

• 11.1 Downloading Mediasite Desktop Recorder
• 11.2 Accessing My Mediasite
• 11.3 Creating your Mediasite profile
• 11.4 Publish To Go: Exporting a Presentation from Mediasite

12. Microsoft

• 12.1 Microsoft Training
• 12.2 Excel: Macros
• 12.3 Office 365: Getting Started
• 12.4 Office 365: Sharing Files & Folders from OneDrive
• 12.5 Skype for Business: How to Sign In
• 12.6 Skype for Business: Screen Sharing
• 12.7 Word: Productivity/Accessibility Tab

13. SQL

• 13.1 Introduction to SQL

14. Student Enrollment Status

15. Technology

• 15.1 Accessibility
• 15.2 Secure File Share
• 15.3 Setting up and Accessing your Voicemail
• 15.4 Printing in Chrome
• 15.5 Using Windows Remote Desktop Connection
• 15.6 How To Call Forward To An External Number
• 15.7 Installing VPN-MFA on your Personal Devices
• 15.8 Softphone

16. TOAD

• 16.1 Running a Saved Script in TOAD

17. User Updates

18. Zoom

• 18.1 Overview of our Zoom account
• 18.2 Logging into Zoom using the SSO option
• 18.3 Creating a Zoom Account
• 18.4 How to Reset Your Zoom Password
• 18.5 Scheduling a Zoom Meeting
• 18.6 Launching a Zoom Meeting for the First Time
• 18.7 Starting a Zoom Meeting as a Host
• 18.8 Updating Personal Meeting ID
• 18.9 Creating a Personal Link
• 18.10 Recording a Zoom Meeting
• 18.11 Viewing and Editing the Zoom Transcript
• 18.12 Saving Zoom Chats
• 18.13 Updating your Zoom Profile
• 18.14 Zoom Polls
• 18.15 Enabling Waiting Rooms within Zoom
• 18.16 Customizing the Zoom Waiting Room
• 18.17 Using Zoom Waiting Rooms
• 18.18 Breakout Rooms