Center for Student Information (CSI)CSI TeamsAdmin Team TechnologyInstalling VPN-MFA on your Personal Devices

Installing VPN-MFA on your Personal Devices

FortiClient is available to install on personal devices when you need to use Alamo Colleges District Virtual Private Network (VPN).

The word devices in this guide is used for personal laptops, tablets, and mobile phones.

If you do not have access to Alamo Colleges District Virtual Private Network (VPN) with MFA, submit a Footprints request using the "MFA VPN Access Request" template. 

Download FortiClient VPN

There are two ways to download FortiClient VPN.

a.  Go to https://vpn.alamo.edu/mfa input your credentials (domain\username and computer password), then click the Login button.

  • Your domain is associated with your location of work. There are 6 domains across the Alamo Colleges District. district, nlc, nvc, pac01, spc, sac
  • Your username is the first part of your email prior to the @alamo.edu.

From your mobile device, open FortiToken Mobile app and touch the eye icon to show the token (OTP), then click the Login button.

Click on Download FortiClient drop down and then select the appropriate operating system for your device.

OR

b.  Go to https://www.fortinet.com/support/product-downloads#vpn and download the appropriate installer for your device.

Forticlient VPN download

Install FortiClient

1. Click on the installer that you downloaded and follow the steps to install the VPN Client.

2. Click on the FortiClient VPN icon on the desktop (Applications Folder on macOS).

Forticlient icons

3. Check mark the box to acknowledge the agreement and then click on the I accept button.

VPN Acceptance Text

4. Click on Configure VPN.

Configure VPN

5. Configure with following information:  

SSL-VPN is selected

Connection Name: Alamo Colleges-MFA

Remote Gateway: vpn.alamo.edu/mfa

Prompt on login is selected

Click on Save

VPN Connection

6. Select Alamo Colleges-MFA for the VPN Name.

Username will be in this format: domain\username

  • Your domain is associated with your location of work. There are 6 domains across the Alamo Colleges District. district, nlc, nvc, pac01, spc, sac
  • Your username is the first part of your email prior to the @alamo.edu.

Enter the same password you use to login to your workstation

Login Screen

7. From your mobile device, open FortiToken Mobile app and complete one of the following options:

a. Press Approve on the login request message on your mobile device to bypass typing in the OTP. This will automatically connect your device to AlamoVPN-MFA.

OR 

b. Touch the eye icon to show the token (OTP).

8. You have successfully connected to Alamo Colleges VPN. (This window may automatically minimize to the system tray).

VPN Connected

9. Once you have successfully connected, you are now inside of the Alamo Colleges Network and can access Alamo Colleges resources.

You can now use the remote desktop application to access your office desktop.

When finished, click on Disconnect.

Get Assistance with Alamo VPN-MFA

For assistance with FortiClient, please contact your local IT Help Desk. It is possible that a Footprints escalation will have to be submitted before the issue can be resolved.

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