Auditing Transcripts

As of June 12, 2023, transcript audits have been added to daily workloads for CSI's Transcript Evaluation Team.

The Transcript Audit list can be found in staff site pages where the rest of workloads are posted in AlamoShare.

Auditor pages have been set up to display 1 - 2 Enrollment Specialists (ES) and their transcripts for auditing.

Key Points

  • All assigned High School and College transcripts will need to be audited starting on June 12, 2023.
  • Auditors are asked to "spot check" any transcripts that have been assigned to their prospective Enrollment Specialists prior to June 12, 2023.
  • The expected turnaround time for the auditors is "next day".
    • For example, if an Enrollment Specialist is assigned 2 HS Transcripts and 2 College Transcripts on Monday morning, the Auditor assigned should have those transcripts audited by Tuesday morning. If an ES is assigned 2 College Transcripts on Friday morning, the Auditor should have those audited by Monday morning.
  • The expected turnaround time for the ES is "same day".
    • For example, if an Enrollment Specialist is assigned 2 HS Transcripts and 2 College Transcripts on Monday morning, the Auditor assigned should have those transcripts audited by Tuesday morning and the ES should work all errors and have the transcripts "Audited/Pending Review" by the end of the day Tuesday.
  • The TE Use - Return to ES checkmark option can be ignored. This is an InfoPath form feature that is no longer working.
    • Auditors: Do not change status to NEW or PENDING, use Statuses as defined in the next section.  

Statuses Defined

The following statuses are available for Auditing Purposes:

  • Audited/Reprocess
    • Auditors will use this status to reissue a transcript to the ES.
    • The ES will rework the transcript and correct any errors and then mark it with the next status (Audited/Pending Review).
  • Audited/Pending Review
    • The ES will use this status to indicate they have corrected any errors identified.
    • The Auditor will then have this record appear in their Staff Site Page and can review the ES's corrections.
    • If corrections are sufficient, the Auditor will then assign the next status of Audited/Complete, input the date in TE Process Date and the Audit is complete.
  • Audited/Complete
    • The Auditor will use this status when the transcript has been audited and corrected, and the entire process is complete and accurate.

Tips for Auditors

  • Use the Comments section to inform the staff member of any issues surrounding the transcript. (Including your Name & Date with the comment will help).
  • Use the TE Process Date to record when the entire process is complete. (Basically the date you mark the record as Audited/Complete).
  • Some Key Items to focus on during your audit:
    • All lower level undergraduate classes are posted
    • All terms posted
    • CORE (SZAPGMS) info updated
    • SOAPCOL updated
    • Degree Details updated
    • SHATRNS effective date correct
    • BDM indexing Correct/Complete

Auditor's View

In this view, you can see the following records exist for the ES, Isaac:

  • Audited/Complete = 2 that have gone through the total auditing process and are totally complete.
  • Audited/Pending Review = 1 that has been audited and pending the Auditor's review.
  • Audited/Reprocess = 3 that have been audited and assigned back to Isaac to correct/reprocess.
  • Complete = 112 that have been completed by Isaac but not audited by an Auditor.
Staff-Danita - Google Chrome

Tips for Enrollment Specialists

Enrollment Specialist's View

In this view, you can see the following records for this ES:

  • Audited/Complete = 2 that have gone through the total auditing process and are totally complete.
  • Audited/Pending Review = 1 that has been audited and pending the Auditor's review.
  • Audited/Reprocess = 3 that have been audited and assigned back to the ES to correct/reprocess.
  • Complete = 112 that have been completed by the ES but not audited by an Auditor.
Staff-Isaac - Google Chrome

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