GJAPCTL and ICGORODM "Syncs"
The purpose of this document is to provide the steps for syncing users with their courses. This sync is run within Banner and pushes events (courses, students, and instructors) into Canvas and ACES > My Courses.
GJAPCTL and ICGORODM screens require special permissions within Banner. Please contact your if you require this access through the Banner Access process.
(Security Role: ACCD_BANNER_HELPDESK)
Running GJAPCTL
1. Log in to the Production Banner Database.
2. In the Banner search box, type GJAPCTL and select the Process Submission Controls form.
3. In the Process box, type ICGORODM and click on the Go button.
To sync students and faculty with Banner IDs
You can enter a user's SPRIDEN ID (i.e., Banner ID) to update the enrollments for an individual within Canvas and ACES.
- Under the VALUES column, enter the following information:
- Student or faculty member’s Banner ID for “05 SPRIDEN ID”
- Banner term for "09 TERM"
- Under SUBMISSION, select "Save Parameter Set" and then click Save in the bottom right.
NOTE: "TERM" values must be formatted using the 6-digit Banner term. For example, terms for the 2024/2025 calendar would be:
- Academic: 202510 (Fall 2024), 202520 (Spring 2025), and 202530 (Summer 2025)
- Continuing Education (CE): 820251 (CE Fall 2024), 820252 (CE Winter 2024/2025), 820253 (CE Spring 2025), and 820254 (CE Summer 2025)
- Community (COM): 820255 (COM Fall 2024), 820256 (COM Spring 2025), and 820257 (COM Summer 2025)
Use the following formula to quickly identify the Academic term in Banner:
- 4 digit year (determined by the year Spring/Summer terms take place)
-
Semester code:
- 10 = Fall
- 20 = Spring
- 30 = Summer
Using this formula, the Fall 2024 semester would be 202510 in Banner.
To sync courses by CRN
You can use the course CRN sync for updating the course enrollments and missing courses within ACES and Canvas.
- Following the same procedure to open GJAPCTL and ICGORODM, enter the following into the VALUES column:
- Course CRN under "08 CRN" (you can get the CRN from SFAREGQ)
- Banner term for "09 TERM"
- Under SUBMISSION, select "Save Parameter Set" and then click Save in the bottom right.
Log file
You should receive two green messages once an ICGORODM sync processes.
To review the log files and messages, click on RELATED [1] and click on Review Output [GJIREVO] [2].
Within GJIREVO, click on the File Name ellipsis [...] button.
![Within GJIREVO, click on the File Name ellipsis [...] button.](https://media.screensteps.com/image_assets/assets/007/717/690/original/154daf4c-b1b5-4ba1-8b5e-f393630555fc.png)
The .lis file will show the parameters used in the ICGORODM process, and the .log file will show whether the ICGORODM process succeeded or failed.
In the example below, the ICGORODM sync completed successfully. Click on the X button in the upper left to close this Banner page.
If you see an error or failed message, check the parameters used and rerun the process.
Information about "syncs" and further troubleshooting
Syncs can take anywhere from a few seconds to several hours depending on system traffic.
Additional troubleshooting may be required if:
- The course still doesn't appear within Canvas. Check Banner page SSASECT to ensure the "IC" is listed for the Integration Partner.
- The faculty member or student isn't listed within the "People" tab of the Canvas course, or they receive an error when connecting to Canvas from ACES.
- The faculty member doesn't show as the instructor within Canvas, and the sync has been run and processed.
These tickets can be escalated to the DST Instructional Technology team.
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