A Softphone is a software phone that is in installed on a computer.
Accessing your Softphone
Start your Softphone by double-clicking on the IP Desktop Softphone icon on your desktop.
For calls within Alamo Colleges, enter an extension.
For calls outside of Alamo Colleges, enter 9, the area code you are calling, along with the phone number. Ex. 92101234567
To answer a call, click on the "Answer Phone" icon.
To listen to voicemail, click on the mail icon and enter your password.
To view Call log, click on the mail icon, then click Call log.
To mute your phone, click on the "mute" button.
To change the volume, select the volume + or -.